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'Click here for conference brochure'
Registrations are open for the RSL & Services Clubs annual conference to again be held at the Grand Hyatt Hotel Melbourne from 24th - 27th October 2010.
To again be hosted by Channel 7 newsreader Chris Bath, the conference will run on the theme “Business is War!” and is expected to attract more than 300 delegates.
As the industry continues to endure a tight economic climate, one in which we have seen several more clubs either amalgamate or close during the past year, the conference will focus on the positive theme of ‘Business is War! to arm delegates with a wealth of information.
Keynote speeches at the conference will be delivered by Amanda Stevens, a global authority on marketing and selling to women who will address the issue of Connecting with the female consumer’; former Victorian Premier, The Hon Jeff Kennett on the subject “Tough Times demand Tough Decisions; focused customer engagement and loyalty will come under the microcope of Dr Peter Wilton, an Australian now based at the Haas School of Business at the University of California; Jacob Lanning, VP of Slot Operations Cosmopolitan Casino, Las Vegas, will provide delegates with some first-hand insights into the benefits of the likely soon to be introduced server based gaming; and Simon Hammond will delve into the secrets of the world’s top brands and challenge the way delegates think about doing business.
Other topics to be put under the microscope will be mutuality tax concessions, diversifying into aged care/seniors living; the key drivers to club makeovers; amalgamation issues; impacts of changing economic and social conditions on the attitudes and behaviours of gaming patrons; and shifting consumer trends towards beverage offerings.
The conference remembrance service will again be held at Melbourne’s Shrine of Remembrance and be followed by the signature conference dinner and presentation of the Spirit of Anzac Awards in a spectacular Melbourne venue.
The conference will again be sponsored by IGT and supported by Lion Nathan, De Bortoli Wines, Maxgaming, Coca Cola, Russell Corporate Advisory, PKF, Club Data Online, Global Coffee Solutions, Thomson Playford Cutlers and Gopher Graphics.
All inquiries for registrations should be directed to Zoe Blanusa on 0410 645 070 or zoeb@rslservicesclubs.com.au
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