RSL & Services Clubs Association

Latest News

CLUBCO – Helping customers save more in one place

CLUBCO – Helping customers save more in one place



From humble beginnings in July 2015, ClubCo has grown to provide an efficient and cost effective end-to-end buying solution for the hospitality industry. Launching with a limited number of paper products and private label wines, ClubCo has grown to over 180 products, only making additions to its portfolio based on the needs of clubs. In the early days, ClubCo recognised servicing clubs with cost effective freight delivery within and outside the Sydney metro area, as a priority. In mid 2017, ClubCo introduced a second warehouse located in Wagga Wagga, specifically to service Southern NSW ensuring clubs were not only benefiting from great pricing but also receiving their orders within 48 hours.

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The most satisfied milk customers in Australia

The most satisfied milk customers in Australia



THE 2017 CANSTAR BLUE AWARD FOR MOST SATISFIED CUSTOMERS WON BY NORCO FOR FRESH MILK Australians love their milk. And this year they love Norco fresh Milk best of all. It’s official. NORCO is one of Australia’s last remaining dairy co-operatives and its locally produced NORCO Fresh Milk took out the 2017 CANSTAR BLUE award for most satisfied customers. The fresh milk market is one of the most highly competitive categories due to the immense spend on purchasing milk for personal health, children’s development and general family consumption. So when Australian consumers score NORCO with a 5 star rating for overall satisfaction, the highest score achievable, NORCO wants to recognise the farmers and local factory workers that bring this high quality product into your kitchen every day. Norco Fresh Milk also scored exceptionally well on taste, freshness, value for money and packaging design.

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Club Plus Super looking to appoint two NEW Executive positions to leadership team!

Club Plus Super looking to appoint two NEW Executive positions to leadership team!



Industry superannuation fund, Club Plus Super, is recruiting for two new executive positions, Head of Business Operations and Head of Partnerships and Growth. Both roles are in the Fund’s Leadership Team, reporting to the newly appointed Chief Executive Officer, Stefan Strano. “It is an exciting time for Club Plus Super as we look to add two new senior members to our team to help further strengthen what we can offer our existing members, and continue to seek opportunities to further grow through new partnerships and strategic initiatives,” said Stefan Strano. The Head of Business Operations will direct and oversee all of Club Plus Super’s operational and financial management aspects, establishing close partnerships with key outsourced service providers that will deliver high quality products and services to members and employers. The Head of Partnerships and Growth will work to position Club Plus Super as the superannuation fund of choice for our employers and further broaden the Fund’s membership by establishing new growth opportunities.

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IGT Gets Fired Up

IGT Gets Fired Up



This year’s 2017 Australasian Gaming Expo was the spark for IGT’s new, local approach to the ANZ market under the theme: ‘IGNITE – A New Direction’ – delivering operators more Flexibility, Quality and Innovation. IGT is investing significantly in the local ANZ market, and at AGE presented not only a big line-up of innovative, new games reflecting a fresh approach, but new future-looking systems solutions and, importantly, a new local management team. Nigel Turner, IGT’s head of marketing for ANZ commented: “IGT has been re-building our business in Australia over the last year or so. We launched our revitalised strategy At AGE, which will be delivering a new approach to Australian gaming. We hope our new ideas for games and systems will be the spark for new styles of game play, giving players new choices and operators more opportunities to fire up their businesses.

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OOPS Can help you sleep at night!

OOPS Can help you sleep at night!



Since 1999 we have had the privilege of providing a variety of services to the Club industry that has grown our clients bottom line through connecting their teams and engaging their guests and members. The OOPS team is made up of 60 researchers and 4 dedicated administration employees which has enabled us to develop our programs and expand our offerings working closely with our clients. We build connections with our clients and have become known as the Retention Specialists providing retention strategies and leadership training to ensure an unparalleled VIP experience in your venue.

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See you at the show!

See you at the show!



At Aristocrat, we are passionate about fostering a culture of innovation to create the world’s greatest gaming experience, every day. Our industry is evolving with rapid technological advancement and player expectations; relying on thought-leaders to drive innovation and industry sustainability. This year at AGE we invite you to “curve your thinking” around the possibilities of games, cabinets, technology, and the future of the gaming industry. Immerse yourself in our diverse portfolio that illustrates both choice and flexibility for your venue including cross-cabinet compatible content, venue configurable platforms and a range of commercial options that are accommodating to your strategy. Challenge the way you think about content with our extensive library that offers more choice, more flexibility and more to experience. Feel confident that our portfolio encompasses a holistic multi-cabinet strategy, facilitating cross compatible content as well as targeted configurability for your venue.

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Keep Looking When Cooking! A message from Fire & Rescue NSW

Keep Looking When Cooking! A message from Fire & Rescue NSW



Did you know that almost half of the house fires in Australia start in the kitchen – all because cooking was being left unattended? To help prevent kitchen fires, Fire & Rescue NSW has released the Keep Looking When Cooking mini mag. Available in cafés, bars, community centres and other locations all over NSW, it features a great collection of recipes from firefighters that will give you the answer to that perennial question – “What’s for dinner tonight?” The Keep Looking When Cooking mini mag also has handy tips on how to stay fire safe in the kitchen. Fires can spread in minutes, but it only takes seconds to stop them!

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De Bortoli Wines achieves first platinum sustainability recognition in NSW

De Bortoli Wines achieves first platinum sustainability recognition in NSW



Recently at an awards night, NSW Environment Minister Gabrielle Upton presented De Bortoli Wines with the state’s first Sustainability Advantage Platinum Project at a ceremony in Sydney. Awarded for outstanding environmental leadership and innovation, De Bortoli Wines is the only business in NSW to have reached this level in the Office of Environment and Heritage’s (OEH) flagship Sustainability Advantage program, which encourages and enables sustainable business best practice.

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The art of a good survey in 4 points and under 600 words

The art of a good survey in 4 points and under 600 words



In the modern movie classic ‘Boiler Room’, Giovanni Ribisi (one of the finest actors of our time) sits in his pyjamas in his kitchen critiquing a tele sales operator trying to sell him a newspaper subscription. As a seller of flawed stocks, Ribisi’s character main skill is selling stocks for his ethically questionable company. His need to then critique someone else is validation of his craft and cathartic all at the same time. Why mention this well received, but under revenued cult movie? Because as someone who values what a survey can do, I am constantly looking at surveys in a bid to find the ‘secret sauce’ and get better at it. Here is what I have narrowed this down to;

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What

What's all the fuss about?



Beer line cleaning is the misery of many venues’ operations. It’s labour intensive, takes up a significant amount of time and if not done correctly is ineffective. Venues are now also faced with the increased beer quality knowledge and demand for a higher quality product from their patrons. The onslaught of craft beer and new acquired tastes from the consumers mean the pressure for venues to get your lines cleaned right is critical. While there are so many options out there for beer line cleaning, ex British Veteran Jeff Rankin founded Portermark, to bring a detailed and professional standard for venue managers.

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