RSL & Services Clubs

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Ingleburn RSL’s striking new look gets a big thumbs-up

Ingleburn RSL’s striking new look gets a big thumbs-up



Ingleburn RSL’s $1.5 million upgrade has been unveiled and members have given the refurbishments a big tick. The club now boasts a completely refurbished Restaurant and Café along with revamps to the bar and front foyer. The new décor also includes new carpet and tiling, improved lighting, furnishings and colour schemes as part of the fitout. Club CEO, Glenn Cushion said the club was excited to offer members and visitors contemporary, fresh facilities that create a family-friendly and relaxed environment.

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ONE MILLION REASONS TO GET ONBOARD WITH MAXIMILLION$!

ONE MILLION REASONS TO GET ONBOARD WITH MAXIMILLION$!



Last week saw the launch of the long-awaited Statewide Linked Jackpot, MAXIMILLION$. Released by the MAXjackpots team from the Gaming Services division of Tabcorp, MAXIMILLION$ provides clubs in New South Wales (NSW), the opportunity to participate in a mystery jackpot link offering a top jackpot prize of between $900,000 and $1 MILLION! There are a million reasons to get onboard with MAXIMILLION$, the main reason being it’s the biggest of its kind for NSW Clubs!

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Windsor RSL increases visitation by 30% with IGT

Windsor RSL increases visitation by 30% with IGT



IGT’s latest Service Window functionality is proving its value at Windsor RSL, with customer visitation up 30%+ and carded theoretical net up over 50%. Recognised as an innovative NSW club with strong performance – the Club always looks for proactive ways to grow its business, while providing patrons with the best experience across its 176 EGMs. “We wanted to be one of the first to upgrade to Service Window and take advantage of its premium loyalty tools – in particular, Point Explosion. These tools enable us to drive visitation by delivering a premium experience to our players - giving us a clear advantage over our competitors. We can now offer a clear point of difference with unique promotional offerings that reward our players,” said Chris Whiteley, Operations Manager, Windsor RSL.

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Transforming DVA: Mobile service centre, agent pilots roll out

Transforming DVA: Mobile service centre, agent pilots roll out



As part of DVA’s transformation, we are working with the Department of Human Services (DHS) to test service delivery enhancements to the veteran community through a series of pilots. This pilot uses DHS Mobile Service Centres (MSCs) to provide additional information points for veterans and their families, as featured in the Autumn 2018 edition of Vetaffairs (Vol. 34 No.1). The MSCs are 'offices on wheels' that regularly travel to rural and regional locations throughout Australia. The DHS staff on board the MSCs have been trained by DVA and can provide information about DVA services as well as assisted access to online services. The DHS MSC pilot has been underway since 1 March 2018 and has been well received by the veterans and their families who have used the service. The pilot has recently been extended until 30 June 2019, which means this DVA service will be available at additional sites.

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RSL Clubs supporting primary school children with learning difficulties



RSL Clubs across Sydney and NSW are united to address literacy and numeracy levels in schools. Working closely with Learning Links, the partnership has seen the delivery of specialist intervention programs in schools, with a focus on supporting children with learning difficulties and disabilities. RSL Clubs have been a strong advocate for Learning Links and the valuable intervention programs for primary school children. Reading for Life and Counting for Life are two evidence based short programs focussed on improving a child’s reading and numeracy skills and above all, a child’s confidence.

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Food for Farms

Food for Farms



The Wagga RSL & Commercial Club was keen to do something to help our drought stricken farmers. We wanted to give our members and the community the opportunity to get involved and do their bit. This is how FOOD FOR FAMRS came about. Never in our wildest dream did we imagine the concept would be so well received. The support to date has been amazing and we are so thankful.

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RURAL AID FEED FARMER FAMILES

RURAL AID FEED FARMER FAMILES



With the support of the Castle Hill RSL Group Board of Directors have this week launched an Adopt a Club – Feed Farmer Families initiative supporting the Walgett Farming community in crisis in partnership with Walgett RSL, Rural Aid & IGA. Castle Hill RSL Group CEO David O’Neil originally hailed from Orange and began his club career at Orange Ex-Services Club. Upon relocating to Sydney to work at Parramatta RSL, he worked closely with Paul Clarke, who would go on to become the Secretary Manager of Walgett RSL. Though the distance between the two club industry stalwarts increased, the friendship endured. With rural communities crying out for relief and numerous avenues available to supply support, David reconnected with Paul to seek out the best way to aid the local community. Recognising the need to support local rural businesses doing it tough, Castle Hill decided to commit $10,000 worth of IGA gift cards for farmers to use at the Walgett supermarket.

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CLUB RIVERS AND CLUB TAREE – WORKING TOGETHER TO SUPPORT AUSSIE FARMING FAMILIES

CLUB RIVERS AND CLUB TAREE – WORKING TOGETHER TO SUPPORT AUSSIE FARMING FAMILIES



Club Rivers and Club Taree have cemented a partnership to support struggling Aussie farmers affected by drought by collecting and providing livestock feed, cupboard stock and practical items. Club Rivers will drive the donation of goods to help Aussie farming families keep their cupboards stocked while Club Taree will donate up to 120 bales of hay sourced from ‘unused’ golf land owned by Club Taree to help feed and support livestock The campaign follows the government’s recent announcement that "100 per cent" of the state is now in drought. The clubs in collaboration partnership is the classic ‘country and city unite’ story, established over a phone call between Club Rivers CEO Stuart Jamieson and Club Taree CEO Morgan Stewart.

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Cessnock Ex Services Club to be reborn

Cessnock Ex Services Club to be reborn



The Cessnock Ex services Club has struggled financially for many years and particularly after an unsuccessful amalgamation with Kurri Workers Club. The club had long term debt that had not been reduced for nearly 10 years. It also had a significantly divided board and was subject to an ongoing investigation by Liquor and Gaming New South Wales. The club’s general circumstances could only be described as dire and drastic steps were required for the club and the venue to be saved. Multiple attempts were made to find an amalgamation partner however the issues and circumstances of the club were unattractive to potential partners. Drastic and severe steps were taken to put the club into a position where an amalgamation partner could be attracted to the opportunity.

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CASTLE HILL RSL GROUP LAUNCHES INDUSTRY FIRST INTERNSHIP PROGRAM

CASTLE HILL RSL GROUP LAUNCHES INDUSTRY FIRST INTERNSHIP PROGRAM



Castle Hill RSL Group has launched an industry leading internship program with Western Sydney University available to full time first year Hospitality Management students. In the evolutionary program first year university students undertake: - RSA & RSG qualifications - 15 hours per week minimum paid part time work across Castle Hill RSL Group venues. - Mentoring from Western Sydney University School of Hospitality Management and Castle Hill RSL Group’s Executive Management Team - Ambassador role for the Western Sydney Hospitality Management Course.

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